If your OneDrive is often syncing for reasons outside of the typical FYI functions, this needs to be resolved. Syncing large files or a large number of files is not something that OneDrive is designed to handle. When opening documents via OneDrive, FYI does not have control of when a document has been sent to OneDrive and cannot check it has been sent. Historical files across a practice being synced across everyone's OneDrive for local access.Desktops that have been cloned for easy deployment, or MYOB installed with the demo files located within the OneDrive for backup.Trying to sync a whole directory across the network.If you are syncing a very large number of documents, or if the documents that are syncing are very large (t here is a file size limit of 500MB for a file that can be imported via your FYI - My imports folder).If your OneDrive is often or permanently syncing, this can be caused by the following: Unable to retrieve documents OneDrive resource locked.' When opening a document in FYI to edit it, an error displays 'Sorry, we couldn't find ' Is it possible it was moved, renamed or deleted?'.The files keep trying to be re-added into FYI. Files that are in the OneDrive FYI - My Imports folder are not syncing and OneDrive seems to be stuck and is continually syncing.If your OneDrive is often or permanently syncing, this can cause issues such as the following:

My files onedrive